LEGAL REFERENCE

How hm77m Handles Your Personal Data

At hm77m, we treat every piece of information you share with us — from account registration details to transaction records processed through JazzCash, Easypaisa, SadaPay or Raast —...

Data collected only for account operationNo third-party sale of your detailsPakistani payment data encrypted in transitAccount access protected by secure loginPolicy applies across hm77m.app
hm77m How hm77m Handles Your Personal Data

What We Collect and Why We Keep It

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have questions about this policy, want to access the data we hold on your account, or need to correct inaccurate...

Email Support Send your data request or privacy query to...
Live Chat Open the chat widget on hm77m.app to speak...
Account Portal Log into your hm77m account, head to the...
WHY TRUST THIS POLICY

The Foundations Behind Our Privacy Commitment

Our approach to data handling is built on practical, verifiable standards rather than vague promises. Every measure listed here reflects the actual controls in place across hm77m's account infrastructure and payment processing...

Encrypted Data Transit

All data exchanged between your device and hm77m servers travels over TLS encryption. This covers account login, personal detail updates, and every JazzCash or Easypaisa payment instruction you send.

Limited Data Access

Only specific internal teams — account verification and payment operations — can access personal data. Access is logged, time-limited, and reviewed periodically to remove any permissions that are no longer needed.

Payment Data Isolation

Your Easypaisa, SadaPay and Raast payment identifiers are stored separately from your gameplay records. This isolation means a breach in one data layer cannot expose your financial details.

Periodic Policy Review

This privacy policy is reviewed whenever we introduce new features, add payment methods, or when applicable regulations in Pakistan change. The revision date at the bottom of this page reflects the most recent update.

No Marketing Data Sales

We do not sell, rent or exchange your personal information with advertising networks. Your contact details and account behaviour remain within hm77m and our vetted payment processor partners only.

Account Deletion on Request

You may request full account closure and data deletion at any time. Non-transactional data is removed within 14 days; transaction records are held only for the minimum period required by financial compliance rules.

POLICY CONSISTENCY CHECK

How This Policy Aligns Across Our Platform

Our privacy commitments are consistent whether you are using the casino section, the sportsbook, or the account management portal. The table below shows how each area of hm77m handles your data in...

01

Account Registration

Personal details collected at sign-up are subject to this policy in full, regardless of which section of hm77m you registered through.

02

Casino Activity

Game session records are tied to your account for dispute resolution only; they are not used for profiling or shared with third-party studios.

03

Sportsbook Activity

Bet history is stored under your account and is accessible to you via the account portal. It is not shared with external data brokers.

04

JazzCash Transactions

JazzCash payment references are passed only to the JazzCash gateway for processing and are not retained in our marketing or analytics systems.

05

Easypaisa Transactions

Easypaisa wallet identifiers follow the same handling rules as JazzCash data — isolated, encrypted, and used solely for transaction completion.

06

SadaPay and Raast

SadaPay and Raast transfers are processed through the same encrypted pipeline and subject to identical data retention and deletion policies.

07

Account Communications

Emails and notifications we send you are based on account activity only. You can adjust communication preferences from within your account settings at any time.

Key Elements Shaping Our Privacy Approach

The way we have structured this policy reflects how hm77m actually operates — with clear sections for data collection, retention, your rights, and contact paths. We...

Clear Data Categories

We separate personal identifiers, payment references, device data and session logs into distinct categories so you know exactly what type of information each part of this policy covers.

Plain Language Summaries

Each section opens with a plain-language line before the detailed text so you can scan the policy quickly and jump to the section most relevant to your account question.

Inline Contact Links

Where this policy describes a right you hold — access, correction, deletion — we place a direct link to the relevant contact channel so you do not have to search separately for how to act on it.

Revision History

A revision date sits at the foot of this page. If we update a section, we summarise what changed so you can review only the new material rather than re-reading the full document.

Pakistan-Specific Clauses

Sections covering data retention periods and cross-border data transfers include wording specific to supported regions in Pakistan, reflecting the rules that apply to accounts registered here.

Mobile-Friendly Format

This policy renders clearly on the same devices you use to access hm77m — mobile, tablet or desktop — with section anchors so you can navigate directly from the hm77m.app account settings screen.

Frequently Asked Questions About Our Privacy Policy

We collect your name, email address, mobile number and a government-issued ID reference for identity verification. If you deposit via JazzCash or Easypaisa, we also store the payment identifier linked to that transaction.

We share data only with payment processors — JazzCash, Easypaisa, SadaPay and Raast — strictly to complete your transactions. We do not sell or exchange your personal information with advertisers or data brokers under any circumstances.

Active account data is retained for as long as your account remains open. Transaction records are held for the minimum period required by applicable financial rules in supported regions. Non-essential data is deleted within 14 days of a valid deletion request.

Yes. Log into your account, go to the privacy section in settings, and submit a data access request. Alternatively email [email protected]. We deliver your data summary within 48 hours of confirming your identity.

Payment identifiers are encrypted in transit using TLS and stored in an isolated data layer separate from your gameplay records. Only the payment operations team can access these details, and all access is logged automatically.

On account closure, non-transactional personal data is deleted within 14 days. Transaction history is retained only for the period mandated by financial compliance obligations in Pakistan, after which it is permanently removed from our systems.

We update the revision date at the foot of this page whenever we make changes. For material changes that affect how your data is processed, we will notify you directly via the contact details registered on your hm77m account.